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COMPLETE PHONE SYSTEMS for your BUSINESS

MERLIN ● LEGEND ● PARTNER ACS ● MAGIX ● IP OFFICE ● NORTEL ● CICS ● MICS ● BCM ● V-TECH

About Us

If you are like most business owners, all you really want is a reliable phone system that's easy to use and cost effective. But it's hard to wade through the long list of phone manufacturers and systems options, and hard to determine what functions will work best for your company — right now, and in the future.

We specialize in designing effective phone systems and providing quality technical assistance. Ron will analyze your business and recommend the best possible telephone solution that will enable you to operate your business more efficiently. Whether you require a traditional PBX telephone system or a newer VOIP based telephone switch, we can easily determine a cost effective solution for you. We are able to design new systems, provide refurbished equipment, pull CAT 3, CAT 5E, CAT6, Fiber cables, and handle installation and programming. Need system troubleshooting or upgrades? We're qualified to cover those too. We sell and service most major telephone systems.

Ron Norkiewicz has been in the telecommunications industry for the past 25 years. His experience covers small-to-large business telephone system design (traditional PBX and new PC-based), call centers, messaging (voice, fax and unified), computer-telephony interface (CTI) and network planning (voice, data, VoIP). Ron’s personal attention to the needs and desires of the end-user of each customer's particular telecommunication application insures the best possible installation.

Ron’s awareness of his customer’s needs, in the planning stage, will assure the job gets done right. Ron continues his consultations, and answering questions about telephony, long after the purchase of a business telephone system. 
Your phone system is in good hands with The Phone Guy. Our many service technicians and programmer provide you with personalized service and unmatched expertise.

We have over 2,000 systems in operation today in the greater Detroit area. Service is our main concern.

CLOUD-BASED SYSTEM

Intermedia Hosted Phone System Features

  • Voicemail
  • Auto Attendant
  • Call Routing
  • Caller ID
  • Follow Me Forwarding
  • Custom Hold Music
  • Message Waiting Indication
  • Day/Night/Holiday Switching

IN-HOUSE SYSTEM

AVAYA IP Office Phone System Features

  • Native Support on IP Office R9.1
  • Full Access to IP Office Call Appearances and Features
  • Line Appearance/Feature Key Buttons
  • Centralized Contacts
  • Call Log Application
  • IP Office Feature Menu with Status Indication
  • Voicemail to Email
  • Off-Site IP Office Management

Building or expanding your phone system doesn't have to be confusing.

Free On-site Evaluation

Call us today for a FREE on-site evaluation of your current telephone equipment,

248-361-0132

e-mail us at [email protected]

Complete Phone Systems for Your Business
New & Refurbished Equipment Available
Merlin ● Partner ACS ● Legend ● Magix ● IP Office
Nortel CICS MICS BCM
Installation ● Cabling ● Programing ● Service

LEASING PLANS AVAILABLE

Services

INSTALLATION

VOICE CABLING

DATA CABLING

FIBER CABLING

PROGRAMMING

TRAINING

Support

Need help? Contact our dedicated support staff

248-361-0132

[email protected]

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